i figured i would pass this infor on to you guys . ok this is how it goes a few of my buddies done bought gorilla winchs and hey they pull like crazy . they are water tite so no water get into the motor and the have a lifetime warranty to we;; i found out just how good the warranty is. my buddy tore his winch up(his fault long story) but anyway he took it to me to see what i can do so i sent them an email and they sent me a pdf file of the winch being i told them i done took it apart and done seen what part i need . well i told them the winch was in bad shape and was gonna buy the part i even sent pictures and trust me these pictures ain't perty. well they sent me a pdf file and a letter saying find what part/parts you need and they left the number to call and said call us and let us know what parts it is as long as you pay shipping we will cover the parts . well the shipping is 8.00 and i now have a 3k winch for 8.00 because by buddy said keep the sucker they ain't gonna fix it and he'll just buy another one.lmao so if anyone is thinkin of getting a winch give gorilla a look see they got some good prices and they have the best service i have ever seen. my warn contact switch went out and warn wanted 100.00 for a new one gorilla had one for 19.00 and it works fine infact it works better than the warn one.</p>