I sold 100 roles of hay to a dairy farmer that is 215 miles from my house. The buyer contracted with a Farmer / trucking operation to haul the hay to the fellows dairy. Well, the first trailer was sent out to my place and it was a low boy type trailer, not a flatbed trailer. I loaded 33 roles on it and the driver ties ropes over the double stacked roles of hay. I question this wisdom and tell him that that isn't going to be tight enough to satisfy that much of a top heavy load. He assures me that they do it that way all the time. Well, he didn't make it 50 yards and on his first turn, the load leans on a small rise that he rode up on and the load falls off of the left side. The hay lands on my 4 strand barbed wire fence and tears up that section.
I cleaned up the dumped bales and reload him, two of which got damaged so much from the barbed wire chewing on the net wrap that they were either busted open, or about to bust open. I set those two aside, and got two more out of the barn and reloaded him. This time, he called his employer and made them bring some heavy ratchet straps to tie down the hay.
Instead of leaving my place and going to the dairy farmer / buyer, I found out that they took the load back to their farm, unloaded it and reloaded it. One of the roles busted open there and they took only 32 of the 33 roles to the buyer. I didn't find this out until the buyer called me and told me that they had busted one open at his place upon unloading and also that he had recieved only 32 of the 33 on the first load.
I called the owner of the trucking co. and he acted like he was upset that I asked him to pay for the damaged roll of hay, stating that he would just drop the check in the mail and cut his losses. I never mentioned for him to pay for the damaged fence that was brand new. The fence has been up for 1.5 years and now it will have to be repaired because of the drivers unwise decision about not strapping the hay down.
What are your opinions of this? I don't think I will ever see the $$$ for the lost roll from the trucking company. I know they arent going to repair the fence, we didn't ask them to do that, even though it was their fault.
I know I wont use or allow this company to come get my hay again.
What do yall think?
Marshall