rangerdave
New member
Well after a week of no phone & internet due to storms rolling through the North East, I am trying to scratch a quick note out before we loose power again to the 2 day ice storm falling on us..... Thank goodness for the wood stove and generator!!!
1. My whole point of addressing this issue was NOT to whine about or defame the company. I was specifically told that: "In the history of Antonio Carraro, we have never had a tractor break in half", "Your use of the front end loader lifting the front end voided any warranty"... It was your fault for using the tractor in a way it was not designed.... The point was to find out if what they said was true. I think the only dealer near me is about 20+ hours away on Long Island NY now... So I'm essentially one of the lone TRX owners in the North East... I was sold on the dependability, service and strength of the tractor line.
2. Excuse me for asking the obvious. I'm no tractor engineer/scientist, but I am a thinker/have plenty of experience around machinery. I refuse to believe that this is MY fault. If the 30 and 42 HP tractors i bought used never broke in half over the course of 15 years (same Italian design concept, and I worked them HARDER), then my brand new 68 HP tractor that looks really rugged should have held up to the job....
3. I spend plenty of time maintaining my equipment and followed the manufacturers recommendations as stated in the manual that I received. The irony is that I WAS PERFORMING MAINTENANCE when it broke!!! I wasn't even ON the machine. Just standing beside it working the controls getting ready to place the jack stands under the front axles TO CHECK BOLTS!!! Thank goodness I didn't get killed or hurt when placing the jacks under the tractor when it broke in half!!!
4. It insults every tractor owners common sense about WHAT their compact tractors should be capable of and then told that the tractor was NEVER designed for that type of use.... Yet they advertise their machines with front end loaders, winches, pulling incredibly HUGE log and hay trailers, fork lifts, mulchers, backhoes, ect.... Yet, most of the older tractors I see still keep plugging along as long as you can still find parts... bullet proof engineering.
5. Oh yes.... about the 4 year warranty thing that orchard pete mensioned... It does not apply to the TRX machines, I would have purchased it to last as long as my 4 years of payments..... As it stands, I have 4 years of payments and only 2 years of use.... and I'm loosing work.
Cheers,
- Dave
1. My whole point of addressing this issue was NOT to whine about or defame the company. I was specifically told that: "In the history of Antonio Carraro, we have never had a tractor break in half", "Your use of the front end loader lifting the front end voided any warranty"... It was your fault for using the tractor in a way it was not designed.... The point was to find out if what they said was true. I think the only dealer near me is about 20+ hours away on Long Island NY now... So I'm essentially one of the lone TRX owners in the North East... I was sold on the dependability, service and strength of the tractor line.
2. Excuse me for asking the obvious. I'm no tractor engineer/scientist, but I am a thinker/have plenty of experience around machinery. I refuse to believe that this is MY fault. If the 30 and 42 HP tractors i bought used never broke in half over the course of 15 years (same Italian design concept, and I worked them HARDER), then my brand new 68 HP tractor that looks really rugged should have held up to the job....
3. I spend plenty of time maintaining my equipment and followed the manufacturers recommendations as stated in the manual that I received. The irony is that I WAS PERFORMING MAINTENANCE when it broke!!! I wasn't even ON the machine. Just standing beside it working the controls getting ready to place the jack stands under the front axles TO CHECK BOLTS!!! Thank goodness I didn't get killed or hurt when placing the jacks under the tractor when it broke in half!!!
4. It insults every tractor owners common sense about WHAT their compact tractors should be capable of and then told that the tractor was NEVER designed for that type of use.... Yet they advertise their machines with front end loaders, winches, pulling incredibly HUGE log and hay trailers, fork lifts, mulchers, backhoes, ect.... Yet, most of the older tractors I see still keep plugging along as long as you can still find parts... bullet proof engineering.
5. Oh yes.... about the 4 year warranty thing that orchard pete mensioned... It does not apply to the TRX machines, I would have purchased it to last as long as my 4 years of payments..... As it stands, I have 4 years of payments and only 2 years of use.... and I'm loosing work.
Cheers,
- Dave